• Welcome
• Theme
• Plenary Speakers
• Breakout Sessions

• Special Sessions
• Tours
• Workshops
• Schedule
• Livestream/Virtual

• Host City
• Hotel
• Travel
• Registration
• FAQs
• AGM Updates

Registration

2024 AGM ONLINE REGISTRATION IS NO LONGER AVAILABLE. For further
information, contact the Registrar at jasnaagm@gmail.com.

For the convenience of individuals in various time zones or with daytime commitments, we will have two registration opening times on the first day, with the available AGM and optional activity spaces split between them, for in-person Attendee and Companion registration.

Registration for in-person Attendees and Companions will open on
Wednesday, June 19, at 12:00 noon EDT, and a
second registration period will open at 9:00 pm EDT.

(Please note that opening times are in Eastern Daylight Time.)

We plan to livestream the core conference and will offer a separate registration for livestream/virtual participants.* In-person attendees will have the option to purchase access to recorded presentations through the “Attendee Plus” option on the registration form. Registration for the Livestream/Virtual option will open on Wednesday, June 26, at 12:00 noon EDT.

Choose Your AGM Experience

Preparing to Register for the In-Person AGM

During registration, Attendees will customize their conference experience by choosing:

• One speaker in each of the five breakout sessions
• One of three banquet entrees (food allergies and special dietary needs can be accommodated)
• Tours, workshops, and special events outside the conference hotel for which tickets may be purchased.

A video tutorial will also be posted in the AGM Update Center to demonstrate the registration process.

During registration, Companion registration slots will be made available, separate from Attendee registration. Due to space limitations, it is recommended that Companions and Attendees register themselves, concurrently if possible. Note that each registrant (Attendee or Companion) must have a unique email address. (See “Registering More Than One Person,” below.)

Prior to registration, please choose someone to be your emergency contact. You will also want to review the policies that will be in effect during the AGM, including JASNA’s Community Guidelines. For information on AGM eligibility and attendance policies, please see the AGM FAQ.

AGM Registration: How It Will Work

TWO-STAGE REGISTRATION OPENING: The registration system will open at 12 noon EDT. The system will remain open until 7:00 pm or until the first allocation of slots is filled. At 9:00 pm EDT, the system will reopen and the evening’s share of the registration slots and activity spaces will be made available. If you are waitlisted for the AGM at noon, do try again to register at 9:00 pm. You may also try to add any optional activities you missed earlier.

STATUS UPDATES AND TECHNICAL TROUBLE REPORTS: These will be posted in the AGM Update Center at jasna.org/conferences-events/agms/agm-updates. If you have difficulties while registering, please email jasnaagm@gmail.com or jasnaconferencedir@gmail.com. We will assist you as quickly as possible. Unless you’re unable to proceed, do not stop registering, as you will risk places becoming sold out. We can help you make adjustments or complete payment later.

JASNA MEMBER PORTAL: The registration system is not connected to the JASNA Member Portal. You must use the button above to register; do not log into the Member Portal. You do not need your JASNA membership logon or member number to register for the AGM, but you must be a JASNA member in good standing to be eligible to register.

REGISTRATION WAITLISTS: Again, if you are waitlisted for the AGM at noon, do try again to register at 9:00 pm. If the AGM sells out (which is likely to occur), the two-stage opening will result in two separate registration waitlists; we will alternate between the two lists when admitting new registrants as space becomes available. When a registration space becomes available, you will have 48 hours in which to register, then the opportunity will pass to the next person on the list. Closer to the AGM, the 48-hour window may be reduced.

ACTIVITY-SPECIFIC WAITLISTS: The online system also keeps waitlists for optional tours, workshops, and special events that sell out. If you’re on an activity-specific waitlist, you will be notified if space becomes available. For some activities, an additional bus or guide can be added once the waitlist reaches a minimum number, so please do put yourself on the waitlist for activities you are interested in attending.

REGISTERING MORE THAN ONE PERSON: Each person, whether Attendee or Companion, must register with a unique email address. If you don't have and can't get a second email account, you can use a work email, an old email, anything that is not being used by another AGM registrant -- just let us know after registration if you used an address at which you cannot receive email. If two registrants share an email address and don't have other options, you can try inserting a plus sign and the number 1 (+1) before the @ in the email address (e.g., accountname+1@gmail.com). This works for Gmail and Outlook, but may not work for all email systems. To start the second registration, after you complete your first registration and payment, scroll to the top of the page and click the “Log Out” link in the blue bar at top, then click "Register" to start the second registration.

REGISTERING FOR SOMEONE ELSE: The online system does not verify the identity of the person registering, and you may defer payment by selecting “personal check” as your payment option. The registrant can send a check or log in to the system later and complete a credit card payment. All balances must be closed within 14 days to avoid cancellation.

COMPLETING THE PROCESS: When you have successfully submitted your registration, you will receive an email with a record of your selections and payment. Check your spam and junk folders and trash if you don’t see the email, and consider temporarily making your spam filter less restrictive. Please make a note of the email address you used to register; all registration updates will go to that address.

CONFIRMATION: Your registration will be PENDING until your payment is received and your JASNA membership verified. At that point your status will be changed to CONFIRMED. If you have not received a confirmation email within 21 days, please contact us at jasnaagm@gmail.com.

CHANGING YOUR REGISTRATION: You can return to the system, change your selections, and initiate a supplemental payment or refund. If you need assistance, email jasnaagm@gmail.com. (Change requests will be handled after the rush of initial registration opening.) Please be aware that JASNA incurs transaction fees for each change you make.

CANCELING YOUR REGISTRATION: See the refund policy below. Please be aware that tours are provided by independent companies and may have their own refund policies.

Payment Policy

All balances must be closed within 14 days to avoid cancellation.

ONLINE REGISTRATION: Credit card payments made through the online registration system will be processed in U.S. dollars only. Any conversion fees charged by a credit card company are the responsibility of the registrant.

TO PAY BY U.S. CHECK: Checks must be in U.S. funds and drawn on a U.S. bank. Mail checks to:

JASNA 2024 AGM Treasurer
Dr. Helen Mayer Arendt
6261 Jamestown Dr.
Parma, OH 44134

Refund Policy

(a) If JASNA is forced to cancel the AGM completely or reduce capacity due to government regulations, registrants will receive full refunds of registration and optional activities fees only, regardless of when the cancellation takes place. JASNA is not liable for any travel-related expenses registrants may incur.

(b) With regard to individual cancellations, all registration cancellations incur a fee, which increases as the date of the AGM becomes closer. The tables below summarize the refund policies. Please note that a separate cancellation policy applies to the “Attendee Plus” add-on and to the Livestream/Virtual Option due to the timetable of JASNA’s commitments to the technology contractor. Ticketed activities (tours, workshops, performances) may be canceled without a fee until September 24.

(c) AGM registration and activity tickets are not transferable, in full or in part, whether for the in-person conference or the Livestream/Virtual option.

If in-person Attendee or Companion Registration is canceled . . .

If the “Attendee Plus” add-on (access to recordings) is canceled but Attendee registration is retained . . .

If registration for a Workshop, Tour, or ticketed Special Event is canceled . . .

If the registrant purchased Attendee registration plus the “Attendee Plus” add-on and converts from in-person to Livestream/Virtual registration . . .

If only the Livestream/Virtual Option is purchased (i.e., no in-person registration)
and is then canceled . . .

PROGRAM CHANGES: The planned AGM program and the scheduling of specific presentations and activities are as described on the AGM website. Adjustments may be necessitated by changes in speaker or facility availability beyond JASNA’s control. Where possible, JASNA will arrange for replacement speakers/activities if needed, to provide a rewarding and enriching AGM experience. Ticketed activities have headcount thresholds that must be met in order for the activity to take place. If a ticketed activity is canceled by JASNA or the provider, a full refund only for that activity will be given. No refunds of registration fees will be made solely on the basis of an individual’s decision not to participate due to changes in program or schedule, except as covered by the Refund Policy above.